A Photo Of A Budget Airline With A Backless Seat Went Viral, But It’s Not What You Think

I think we can all agree that flying on an airplane isn’t always the most relaxing, or comfortable, method of transportation. Unless you’re lucky enough to get a first-class seat, you usually have to deal with crowding, crying babies, and below-average snacks. But at least your flight has proper seats — right?
A photo quickly went viral of a woman sitting on an EasyJet Airline flight. In it, the back of her seat is completely missing. That’s not just uncomfortable — it’s also unsafe.
Hello, safety regulations anyone?
After viewing the photo, EasyJet was quick to respond. But first, they tried to get the Twitter user — who goes by the name Matthew Harris on their profile — to take the photo down. That in itself seems a little suspicious.
You’d assume that they’d immediately want to explain themselves if it truly was just a mix up.
According to People, Harris refused to take the picture down. Instead, Harris offered more of an explanation about how ridiculous the scenario was. When you book a ticket, the only thing you should expect while traveling is an actual full seat.
Even if this customer in question got a hefty discount, it’s still completely baffling to assume that someone would feel comfortable on a flight like that.
#easyjet beats @Ryanair to have backless seats. @IATA @EASA this is flight 2021 Luton to Geneva. How can this be allowed. @GeneveAeroport @easyJet_press @easyJet pic.twitter.com/EthMoWRR8P
— Matthew Harris (@mattiasharris) August 6, 2019
“This is flight 2021 Luton to Geneva,” Harris noted. “How can this be allowed?”
One has to wonder how safe the rest of the plane was. This was her seat. The lady was moved to a spare seat once the flight was fully boarded. Not sure what would have happened if the flight was full.
— Matthew Harris (@mattiasharris) August 6, 2019
My partner took the photo.
-- end --
Imagine how Harris’s partner felt on the flight — could you imagine the kind of fear that might run through your head after seeing such a photo?

Would the plane even get them to their destination safely?
The passengers behind have clearly paid for extra leg room.
— Draconacticus 🏴☠️ 🐝 (@Draconacticus) August 6, 2019
Now scoot over so they can put their feet up.
Some people used this post as a chance to make a few timely jokes…
And even triggered some potential airplane redesign inspo…
Meanwhile, other people assumed that Harris was posting fake news.

But it’d be strange if he actually posted it with the intent to take the airline down.
“The lady was moved to a spare seat once the flight was fully boarded. Not sure what would have happened if the flight was full,” Harris later added, according to People. “My partner took the photo.”
The airline tried its hardest to explain their point of view on the whole situation.
Hello Matthew, please see the below picture. - Dan pic.twitter.com/kjzRxYh3MH
— easyJet (@easyJet) August 6, 2019
And when you hear it, it does make a little more sense.

According to EasyJet, that seat was officially out of commission.
Of course she was sat there waiting for a new seat. This photo was taken whilst they were boarding for sure
— Debbinha (@debbinhapinto) August 7, 2019
That means that nobody should have been sitting in it at all.
There were even signs placed on the seats requesting that no one sit there.
Is it possible that Harris staged the photo? Or was it just a big miscommunication?

Signs point to a little of both.
Easy Jet giving a masterclass in what not to do in a social media crisis pic.twitter.com/6psJodnbsR
— Ryan Northover (@RyanNorthover) August 6, 2019
The airline also made sure to state that they’d never let anyone fly with a backless seat.
Easyjet press office says the seats would not have been in service.
— Tim Johns (@timoncheese) August 6, 2019
Surely a passenger has taken a pew on this seat mid-flight and been photographed rather than being allocated the seat for the flight?
That’s likely why the picture got their attention so quickly.
If you’ve been on a flight recently, you know that things can often get hectic right before takeoff.

And those who don’t fly frequently might have trouble finding their actual assigned seat.
Nb: it wasn't mid-flight. All passengers were seated on working seats before take-off... which was long after the picture in question was taken.
— gee! dubya 😀 (@gary_worden) August 7, 2019
But @mattiasharris didn't want that to stand in the way of a few likes.
Regardless, the post led to a lot of Twitter speculation.
That's serious to the level he could ask for hundreds of thousands of compensation. His safety was definitely put at risk. Shame on the company and shame on that captain.
— Carnotán (@carnotan) August 7, 2019
People were curious to learn what the real story was.
Here’s another interesting thing regarding the photo — nobody sitting around the person in question seemed to be all that concerned about the seat. If you saw this happen, don’t you think you’d at least ask them if they feel comfortable flying without a seat backing?
Absolute click bait. That women did not sot in that seat during flight!
— Millens Dart Club (@millensdartclub) August 6, 2019
Also, the person in question has yet to speak up about what happened.
You’d assume if they sat there during the entire flight that they’d have some words themselves.
There's no way that picture was taken mid-flight. Easy Jet lawyers are typing up their High Court Writ for defamation right now..😉 pic.twitter.com/qk2hYEyzUh
— MichelleS070 (@MichelleS070) August 6, 2019
But EasyJet truly made things so much worse by asking Harris to delete the photo.
PR people, this is the best way to look sketchy!
Even though airline scandals seem to be on the rise these days, you have to have faith that EasyJet wouldn’t allow any passenger to take off in an unsafe seat. Hopefully they knew the flight was nowhere near full and the passenger chose to wait in an un-designated place on their own.
The airline also wanted to make it clear that they had a standard procedure in place when it came to an overbooked flight.
