Hotels are filled with people from many different backgrounds. And all of them are there for disparate reasons. The majority of guests are pleasant, but employees occasionally have to deal with odd customers during all hours of the night. From being stalked by creepy men to having to clean up bodily fluids, hotel employees endure more than they should have to handle. They deal with feces, vomit, and blood, on top of ridiculous demands.
Customers steal everything from bathrobes to entire hotel dressers. And just a heads-up, room service doesn’t always remake the bed, which means you may find a disturbing surprise under the sheets. While haunted hotels pose their own horror stories, there’s nothing like the torture living patrons inflict on employees.
Moreover, requests for hotel room service may be declining due to the expense, the people who are responsible for its delivery have no shortage of stories to tell. You may discover a patron with an odd pie addiction or some strange behavior from men at burger conventions.
These surprising stories may make you rethink entering the hospitality industry.
1. When You Have To Change Your Adult Diaper, You Have To Change Your Adult Diaper
From Redditor /u/Natbags1:
We didn’t normally do room service but I took some drinks to a lady’s room once — she told me to ” hang on” and proceeded to take off her in continence nappy in front of me — she gave me a 10 pound tip.
He earned that tip.
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Honestly, a £10 tip (which is over $12 in US currency) seems like a relatively low price if you are forced to watch someone remove their own diaper.
But hey, for that amount, you could buy a Chipotle bowl, chips, and a drink. Not too shabby for the occasional drink delivery.
2. It’s Called Haunted, Look It Up
From Redditor /u/Country-Blumpkin:
One room checked in and came back down immediately. There was fresh blood all over the bed. Never found out where it came from. The room was verified clean by 3 people before being put in service and the key card reader said no one was in.
Time to shut the entire hotel down.
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Most hotel horror stories deal with gross customers. But this one is especially horrific in its own way. And we have so many questions.
How did the blood get there? Did the clerk call the police? Was the butler responsible? We may never know, but we certainly feel for the customers.
3. Seriously, Tip Your Housekeepers
Comment
byu/OpalBooker from discussion
inAskReddit
You never know what they’ve had to deal with that day.
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Cleaning up after people’s messes all day is definitely not an easy job. But the job gets a lot harder when you’re a woman confronted by creepy patrons.
Always tip service workers, and definitely avoid leering at them in a stairwell.
4. Honestly, Good For These Women
Comment
byu/OpalBooker from discussion
inAskReddit
It’s the 21st century; let your freak flag fly.
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These two women seem to know what they want. And they’ve still got it at 80 years old! You can’t beat that.
Of course, the ladies could have put the “Do Not Disturb” sign on their door if they didn’t plan to pack up for housekeeping. But maybe they simply don’t care what people think.
5. Everybody Poops, But They Don’t Always Poop Where They Should
From Redditor /u/spaghatta111:
I come into work one day and this really nice, sweet looking woman is checking out. I pull up her reservation and it says “ROOM MUST BE PUT OUT OF ORDER IMMEDIATELY AFTER CHECK OUT, GUEST GOT DRUNK AND VOMITED AND DEFECATED ALL OVER THE ROOM”. I looked up at her and I thought, “…youuuuuuu….”
That goes for vomiting, too.
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Look, we’ve all had those kinds of rough nights. But making the hotel staff clean up after your drunken escapades seems more than a little cruel. Plus, this story just goes to show you that appearances truly are not everything they seem. Even sweet-looking women can be nightmare customers.
6. Turns Out An Entire Room CAN Just Disappear
From Redditor /u/kinyutaka:
Well, there was the time that people came in and stole two entire rooms from the hotel…they took everything that wasn’t nailed down.
Rags, towels, pillows, sheets, blankets, lamps, mattresses, headboards, nightstands, dressers, armchairs, light fixtures…
What they left behind was one of the four beds (it broke while they tried to take it) and the televisions.
What really kills me about it is that the TVs were bolted to the dressers. These guys unbolted the TVs, took the dressers, then placed the TVs back where they would have been (these were old CRT TVs, so practically worthless)
It wasn’t until we finished talking to the police that we realized they had broken into the room next door and jacked everything there too.
Please, don’t tell me you lost another room.
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It’s one thing to steal a hotel robe or a bath towel if you’re feeling rash. But then there’s stealing a hotel dresser.
It’s pretty ambitious to try taking large pieces of furniture without getting caught, but the Bonnie and Clyde of hotel amenities got away with it not once, but twice.
7. He Is Survived By His Doting Wife And Her Airline Miles
From a former Redditor:
Hotel company employee — not at an individual hotel, but at an extension office of our corporate HQ.
I took a call from a customer once who wanted my help in applying for our company credit card (the one that would let her earn hotel points for every purchase).
The reason: her husband had just died and she wanted to earn points for charging his funeral.
Air travel is expensive these days, but this seems a little callous.
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You might think worrying about airline miles mere days after your husband dies is a bit heartless. And, in fact, you might be right.
Often when married people kill one another, they do it for the life insurance money. Maybe this is like that, but with airline points. It’s hard to know.
8. What’s A Little Blood? Or A Lot Of Blood
From Redditor /u/javicado:
My last check in for the night came right before I was switching shifts. [It was a] woman with nice clothes, a cute purse, and a friendly smile. Checked her in and took the deposit. I returned at 7:30 for the morning shift. Per policy we check the room before giving back [customers’ deposits]. I smiled and told her, “I’ll be right back, I just need to do a quick check of the room and you’ll be out of here.”
I walked into the room and [expressed disbelief]. She had blood on all the towels and sheets. Not like murder scene blood splatter. Like some either BDSM blood flecks or marks from gnarly cuts while shaving. Went back and said the deposit won’t cover everything and that I had to charge extra. Said that was fine. I checked her out [then] grabbed gloves, called the maid, and helped her collect everything.
Just charge the blood splatter cleanup to my card.
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Bodily fluids – they are some of the worst things people in customer service jobs have to deal with. Vomit and feces are gross, but something about blood is pretty disturbing, not to mention dangerous.
Who knows where that woman has been with her nice clothes, cute purse, and friendly smile?!
9. Pie Guy Sounds Like A Cute Nickname, But Not In This Case
Redditor /u/ladywug:
We had a guest we ended up calling “Pie Guy” — he would come into the hotel without a reservation, pay in cash, plus the $100 cash deposit… The next day we would find his bathroom and bathtub full of the remains of several expensive pies. He never came to the desk for his deposit, as he knew he wouldn’t be getting it back. We added his name to our “do not rent” list, but he kept coming back and using different names. One time we found a torn up list in his room with the words “pie” and “pants” scribbled over and over again.
But honestly, he might have the right idea eating pies in the tub.
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The Pie Guy sounds like the name of a super adorable bakery. However, it’s actually a man who eats pie after pie in a bathtub. We are not necessarily against eating pies while bathing.
In fact, it sounds downright luxurious. But if you’re going to leave a huge pie mess, maybe do it in the comfort of your own home.
10. Nancy Drew And The Case Of The Haunted Duvet
From Redditor /u/Natbags1:
One woman wanted her hot water bottle filled up (she had her own kettle in her room) then she wanted tucking into bed… she came down [again] demanding a room change because her duvet was haunted.
If the duvet is light and fluffy enough, perhaps it may feel otherworldly.
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Difficult customers are almost constant reoccurrences for people who work in the customer service industry. But working at a hotel is one of the few jobs that require interactions with can-I-speak-with-your-manager types at all hours of the day. And those customers may stay at the hotel for days or weeks at a time. Godspeed, hotel workers. Godspeed.
11. We’re Never Sitting Down On A Hotel Bed Ever Again
From Redditor /u/Country-Blumpkin:
Had a room check in and come right back down. Previous guest had gotten diarrhea and simply made the bed over it. Housekeeper didn’t remake the already made bed. Guest sat down in it, it went right thru the comforter into her white pants.O
Oh no, does room service not change the sheets every time someone leaves?
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We never thought we would be required to say this, but please check your bed for diarrhea every time you go to a hotel.
Please. It’s for your own good. We have to wonder, though. What was going on with that room’s previous guests? Was everything okay?
12. When This Poor Guy Tried Asking For A Room, Something Else Came Out
From Redditor /u/spaghatta111:
I checked in a guy who just started vomiting spontaneously mid-sentence.
One room, pl…
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It seems like neither the hotel clerk or the patron saw that one coming. In his defense, bodies are weird.
They can do anything at any time without even asking the brain. Frankly, it’s rude.
13. Sorry Ma’am, This Is A Treadmill
From Redditor /u/greenmouse19:
This one lady came into the lobby around 11 p.m. and asked for the workout room. I opened it back up for her figuring she was one of those 24 hour workout people. I went back in around 3 a.m. to close it up again, and she has set up a bed for herself on the treadmill. I ended up giving her our last room after she had a fight with her husband and was refusing to sleep with him.
Husbands: can’t live with ’em, can absolutely sleep on a treadmill without ’em.
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Getting into an argument with your significant other during a trip or excursion is incredibly challenging. You can’t storm off and sleep on the couch without them.
So sometimes you have to make do with a treadmill as a makeshift bed. You might say her husband was treading on thin ice…
14. Time To Nope Right Out Of There
Best not to risk it, if you ask us.
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Yeah, sure. It was a joke. But let’s not pretend that all horror movies don’t begin with some mysterious writing. Everyone thinks that a friend or some random stranger is playing a prank on them.
But then, all of a sudden, there is a creepy man hiding in your closet. We all know how this goes. And it doesn’t end well.
15. When The Burger Convention Is In Town, You Never Know What You’re Going To Get
That’s not where condiments go, boys.
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We are all more than familiar with typical pool rules. There is no running, no diving, no glass containers. And there’s certainly no mayo or relish in the hot tub. It all seems pretty self-explanatory.
But sometimes the burger convention gets people all hopped up on red meat. Evidently, things can get a little rowdy.